CLARA SORRELI
Effective Date: May 25, 2024
Thank you for shopping at CLARA SORRELI. We value your satisfaction and aim to provide you with the best products and service. If you are not completely satisfied with your purchase, our Refund and Returns Policy is here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
– Unused and in the same condition that you received it.
– In the original packaging.
– Accompanied by the receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. To initiate a return, please contact us at support@clarasorelli.com.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the receipt and status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The timing of your refund will depend on your card issuer’s policies.
3. Shipping
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please email us at support@clarasorelli.com.
5. Contact Us
If you have any questions about how to return your item to us, please contact us:
– Support Email: support@clarasorelli.com
– Sales Email: sales@clarasorelli.com
Thank you for choosing CLARA SORRELI. We appreciate your business and are committed to providing you with a satisfying shopping experience.